Shipping Policy

Delivery Service

At Qxiravento, we provide premium delivery service throughout the United Kingdom and internationally. All orders are processed Monday through Friday, excluding bank holidays.

UK Mainland Delivery

• Free Standard Delivery (3-5 working days) on all orders over £500
• Standard Delivery (3-5 working days): £15 for orders under £500
• Express Delivery (Next working day): £25 for orders placed before 2 PM
• Saturday Delivery: £35 (Order must be placed by 2 PM Friday)

International Shipping

• European Union: 5-7 working days (£45-£75)
• United States & Canada: 7-10 working days (£85-£125)
• Rest of World: 10-14 working days (£95-£150)

Order Processing

All orders are carefully processed and packaged at our London facility:

• Orders placed before 2 PM on working days are processed the same day
• Orders placed after 2 PM are processed the next working day
• Custom orders may require additional processing time
• You will receive an email confirmation once your order has been processed
• Tracking information will be provided via email once your order has been dispatched

Shipping Partners

We work with premium shipping partners to ensure the safe delivery of your luxury items:

• UK Deliveries: DPD and Royal Mail Special Delivery
• International Deliveries: DHL Express and FedEx International Priority

Order Tracking

Track your order status at any time:

• Tracking numbers are provided via email once your order is dispatched
• Real-time tracking updates are available through our shipping partners' websites
• For any tracking queries, contact us at ask@qxiravento.com or call +442075823382

Delivery Information

Important details about our delivery service:

• All deliveries require a signature upon receipt
• We cannot deliver to PO boxes
• Delivery times are estimates and may vary during peak periods
• Additional customs duties and taxes may apply for international orders
• We are not responsible for delays caused by customs clearance

Special Handling

Our luxury items receive special care during shipping:

• All products are carefully wrapped and packaged to prevent damage
• Large items are shipped with additional protective packaging
• Fragile items receive extra padding and protection
• All packages are insured for their full value

Contact Us

For any shipping-related queries, please contact our customer service team: